Hearing Care Central
About Us
Our Mission
Hearing Care Central will be the VOICE OF REASSURANCE that will exemplify the HIGHEST LEVEL OF INTEGRITY and CULTIVATE PERSONAL CONNECTIONS with our patients. We will FOSTER LONG-TERM RELATIONSHIPS built on UNSURPASSED CUSTOMER SERVICE while facilitating our patient’s opportunity to achieve a BETTER QUALITY OF LIFE.
OUR BELIEFS
We believe CARE for patients begins with the first contact.
That’s why we invested in our State of the Art Communications Center with a TEAM of Patient Care Specialists that are specially trained in hearing health and advanced TECHNOLOGY that is integrated into Beltone’s Patient Scheduling Stream.
THE FRONTLINE OF HEARING CARE
Hearing Care Central is a division of St. Clair Communications and is in a Joint Venture with Beltone Corporate.
We also proactively help people with hearing loss to find hearing solutions that fit their needs and lifestyles, by outfitting them with hearing solutions through free testing, evaluations and check-ups.
50
Trained Specialists
7 DAYS
A Week Coverage
Dynamic
Scripts
Integrated
Systems
REAL TIME ACCESS TO RESULTS
Each owner is provided access to a customized dashboard which tracks the progress of all their active campaigns.
Main View
Detailed View
HERE’S WHAT OTHERS ARE SAYING
“Since we formed a joint Venture to form Hearing Care Central with St. Clair Communications, our corporate retail experience is VASTLY IMPROVED FROM OUR PREVIOUS CALL CENTER. We are excited because the first experience a patient feels is critical to start them on their hearing care journey in the right way. PLEASE JOIN US IN THIS EXPERIENCE and see the benefits just as we did.”
Mike Halloran
President | Beltone Hearing
“We got TWO AND A HALF TIMES MORE APPOINTMENTS with the same advertising plan!”
Dan McCoy
Vice President l Beltone Corporate Retail
“Working with Hearing Care Central has provided my business with the opportunity to focus on our patients while they are in the Clinic. Their teamwork enables us to maintain much better contact with our existing Patients, which has resulted in a busier schedule and more sales opportunities.
Hearing Care Central interacts with our patients in a very professional manner, and with their informative reporting, I can monitor their progress daily. They have become a reliable partner fostering growth in my business.
I highly recommend them to any practice owner to use as their outreach service for their Clinics.”
Edwin Ryan
Beltone Hearing Aid Centers of NY and CT | 2022 Beltone President’s Cup Recipient
How We Do It
